The fastest way to get more done with Brevo

Brevo (formerly Sendinblue) is an all-in-one CRM and marketing platform that combines email, SMS, chat, and automation in one place. It punches far above its price point for small businesses.

Who it's for: The all-in-one CRM with email, SMS, and chat — free to start.

Key features

Drag-drop builder Visual email editor

Design on-brand campaigns with a library of responsive templates — no code required.

SMS + Chat Multi-channel

Reach customers by email, SMS, and live chat from a single inbox.

Built-in CRM Contact management

Manage lists, segments, and deal pipelines without a separate tool.

Automation Workflows

Trigger drip sequences based on behavior, signup, or purchase.

The honest take

✓ What works

Generous free tier (300 emails/day, no contact limit
CRM, email, SMS, and chat in one product
Strong deliverability and transactional email API
Transparent, volume-based pricing

✗ What doesn't

Automation is less deep than ActiveCampaign
Template library smaller than Mailchimp
Reporting is basic on lower tiers
SMS credits cost extra

Verdict

For small businesses that want email + CRM without paying for three tools, Brevo is the smart default. Start free, upgrade only when you outgrow it.

💡 Transparency: This review contains affiliate links. If you sign up through our link, we may earn a commission at no cost to you. We only recommend tools we use ourselves. Full disclosure.