The world's leading customer insights platform — turn interviews, surveys, and feedback into a searchable research repository.
Dovetail is the customer insights hub used by the world's best research, product, and design teams. Upload interviews, survey responses, and support tickets; Dovetail transcribes, tags, and themes them automatically. The result is a searchable repository of qualitative data that your whole org can learn from — not just the person who ran the interviews.
Who it's for: UX researchers, product managers, and design teams who conduct regular customer interviews and need a durable, searchable repository of qualitative insights.
Upload audio/video and get searchable transcripts in minutes — no manual typing.
Dovetail AI suggests tags and themes across your data, surfacing patterns you'd miss by hand.
Everything lives in one searchable place — search across all projects, not just one study.
Turn themes into shareable highlights, clips, and reports that stakeholders actually read.
Dovetail is the gold standard for customer and UX research repositories. If your team runs regular interviews or usability studies, it pays for itself within weeks by eliminating manual transcription and coding. Solo researchers may find the price steep — start with the free trial and upgrade once you have recurring studies. The AI tagging is genuinely useful, not a gimmick.